Support
Trusted Tech Support You Can Count On
You can’t always anticipate technology breakdown. And even the newest devices and computer networks are vulnerable to malfunction from time to time. Unless you’re a tech expert yourself, fixing these issues will take up time that would be better spent working on other projects. Whenever you need help with your technology, On Sight 24/7 is here for you. Our technical support team can take care of nearly all your needs, including keeping your devices up to date and troubleshooting your customized system. Clients throughout the Midwest trust our seasoned team for remote computer tech support and expert advice.
Helping You Make the Most of Your System
Our remote desktop tech support team is committed to helping you make the most out of your new-and-improved security system. A new surveillance camera can be a challenge to navigate, especially if you’ve never used the specific controls before. Luckily, our clients always have our exceptional team at their disposal. We want you to understand the ins and outs of your unique system and ways to get it up and running after a malfunction.
What to Expect from Our Remote Tech Support
When you contact us for technical support, you’ll get much more than a step-by-step of how to address your problem. We’ll ensure your remote surveillance system stays up and running whenever you need it. Our regular hours span Monday through Friday, 8 AM through 5 PM. However, during calving season, you can anticipate special on-call hours. Expect the following when you place a call to On Sight 24/7:
Have you noticed minor signs of a problem? Get in touch with us! Our team will take proactive measures to prevent a system breakdown.
We're happy to provide service in person, but it's not necessary to wait for us to arrive. Our team can work remotely, getting your system ready to run as soon as possible.
You can always count on high-quality results and friendly interactions with our team. We're known for world-class customer service!
Dedication to Customer Service and Quality Work
Above all else, we’re dedicated to our clients’ satisfaction. We want to produce quality work without compromising the customer experience. That means you’ll always speak with a friendly tech support professional who will take care of your problem as soon as possible. After all, the last thing you want is to be left without security equipment at your farm, business, or home.
What Makes Our Team Stand Out
Our tech support team is committed to being the best in the business. We’re always here to take on problems with remote security cameras, calving barn surveillance, and much more. Over the years, we’ve worked with schools, government agencies, commercial facilities, and farms, providing exceptional customer service, no matter the scope of the problem. Our team stands out from other Midwestern tech support professionals because of these characteristics:
Excellent communication with clients
A vast range of knowledge
Skills to handle a variety of tech problems
Commitment to timeliness
Give Us a Call Today
Regardless of your problem or tech question, don’t wait to reach out to On Sight 24/7’s tech support team. Led by Noelle Hanson, our team is ready to address your concerns and figure out a fix. We understand how frustrating it is when technology malfunctions, so we’re dedicated to friendly service and prompt fixes. Why toy with your security system alone when you could have a team of experts at your side? Contact us today for professional advice.